POWERBEE.ENERGY Privacy and Cookies Policy

GDPR – Ensuring compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.

CHAPTER I: PRIVACY POLICY

The goal of this privacy y policy is to respect the  seven principes of General Data Protection Regulation (GDPR):

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitations
• Integrity and confidentiality (security)
• Accountability

PowerBee strives to protect personal data. We therefore take all the necessary actions to protect the privacy of those who visit and use (hereinafter referred to as the “Users”) the PowerBee website (hereinafter referred to as “the Site”).

Users will find below the provisions regarding the processing of personal data which apply during any visit to or use of the Site by the Users (hereinafter referred to as the “Privacy policy”).

1. Background

PowerBee processes personal data belonging to Users of the Site for the purposes and within the limits of this Privacy policy, during any visit to or use of the Site.

When processing personal data, PowerBee shall comply with current laws and regulations, namely Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter “the Regulation”).

In this respect, and pursuant to this Regulation, PowerBee :

• shall process the personal data set out and for the purposes given in Article 2, further to the prior, free and express consent of Users; and
• shall also process personal data to enable Users to use the Site and for the necessary and legitimate purposes set out in Article 3 of the Privacy policy.

By accessing and using the Site, Users are deemed to have read and accepted the Privacy policy.

2. Processing of personal data subject to prior consent of Users

By visiting or using the Site, for any reason whatsoever, the User expresses their free, individual, informed, and unambiguous consent to expressly authorize PowerBee to process personal data pursuant to the Regulation, within the limits of and for the purposes set out below and without prejudice to the data processing stipulated in Article 3.

Personal data provided by the User is held in a record which is controlled by and remains the responsibility of PowerBee at all times, as set out in Article 7.1.

2.1. Nature of the personal data processed

PowerBee processes the following personal data:

1. Surname(s), first name(s), company name, domicile/address, email address, landline or mobile telephone number;
2. Data related to cookies, in accordance with article 7.3;
3. Any other information that may be exchanged between PowerBee and the User, namely by email, during the User’s registration or use of on the Site.

2.2. Data processing

The processing consists of collecting, recording, retaining, consulting, organising, using and cross-referencing the personal data set out in Article 2.1.

2.3. Purposes for processing the personal data

The personal data is collected and processed by PowerBee for the following purposes:

1. To conduct satisfaction surveys, statistical studies, trend analyses, and market research in order to improve promoting, advertise and market activities related to our B2B offering of services , which includes processing of personal data by third parties.

3. Processing of personal data which is not subject to the user’s prior consent

PowerBee shall also process the following personal data for the legitimate purposes set out below. This processing of personal data carried out by PowerBee does not require the User’s consent under Article 6.1.f) of the Regulation.

Personal data provided by the User is held in a record which is controlled by and remains the responsibility of PowerBee at all times, as set out in Article 7.1.

3.1. Nature of the data processed

PowerBee processes the following personal data:

1. Surname(s), first name(s), company name, domicile/address, email address, landline or mobile telephone number;
2. Any other information that may be exchanged between PowerBee and the User, namely by email, during the User’s registration or use of on the Site.

3.2. The data processing

The processing consists of collecting, recording, retaining, consulting, organising, using and cross-referencing the personal data set out in Article 2.1.

3.3. Legitimate purposes of the data processing

PowerBee shall process personal data set out in Article 3.1 for the following legitimate purposes:

1. To promote, advertise and market B2B services offered by PowerBee;
2. To conduct satisfaction surveys, statistical studies, trend analyses, and market research in order to improve PowerBee’.

4. User rights

Users may exercise their rights to request that their data be rectified, to object to it being processed and to limit the processing, according to the terms and within the limits set out below. 

4.1. Right of access

PowerBee shall provide Users with the following information:  

• The name and contact details of the data controller:
• The contact details for the data protection officer;
• The personal data processed;
• The purposes for which the personal data is being processed and the legal basis for this processing;
• The recipients or categories of recipients of personal data, as appropriate;
• If relevant, the fact that the data controller intends to transfer personal data to a country outside the European Union and: either the fact that the European Commission has adopted an adequacy decision (or not), and if such a decision has not been adopted, the guarantees offered by the non-EU country and the resources in place for obtaining copies of the personal data.
• The option to object to the automated processing of their data, including profiling, unless there are justified grounds requiring PowerBee to process this data, as well as the option to object to any processing of their personal data for marketing purposes.

1. Users have the right to request to be provided with the information referred to in this Article and in Articles 2.1 and 3.1.
2. Users may obtain a copy of any personal data that is processed. For any additional requested copy, PowerBee reserves the right to claim payment for any expenses incurred in this new request. These expenses shall be calculated on the basis of the administrative costs incurred in the request and shall not exceed 20 euros.
3. Users shall have the right to access the information or a copy thereof in a structured format, such that the personal data is provided to them in a format that meets the technical standards in place when the request for access was made. This format shall therefore allow for automatic readability.  

4.2. Right to request rectification

PowerBee guarantees and compels Users to update and rectify their personal data if this data becomes incorrect or incomplete.

4.3. Right to object to the processing of data

PowerBee allows Users to object to their personal data being processed in full or in part on the following grounds:

• The data is inaccurate;
• The processing is no longer required for the purposes for which the data was collected;
• The User has withdrawn consent;
• The data has been processed illegally.

In addition, PowerBee allows Users to object to:

• the automatic processing of their data, unless there are justified grounds requiring PowerBee to perform this processing;
• any processing of their personal data for marketing purposes, including profiling if it is linked to this marketing.

4.4. Right to be forgotten

PowerBee also undertakes to follow up any request to erase personal data at the earliest opportunity (right to be forgotten), when: 

• the processing is no longer required for the purposes for which the data was collected;
• the User has withdrawn consent;
• the data has been processed illegally or must be erased pursuant to a legal obligation;
• the User objects to the automatic processing of their data, such as profiling, and there are no justified grounds requiring PowerBee to perform this processing;
• the User objects to the processing of their personal data for marketing purposes, including profiling if it is linked to this marketing.

4.5. Right to restriction of data processing

Users also have the right to restrict PowerBee’s processing of their personal data when:

• the User believes the personal data to be inaccurate, whilst PowerBee checks the accuracy of the information;
• the processing is illegal and the User does not wish for their data to be erased but requests to limit the processing thereof;
• the User objects to automatic processing, including profiling or to the processing of their personal data for marketing purposes and it is necessary to verify the legitimacy of PowerBee’s reasons for seeking to continue this processing;
• PowerBee no longer requires the personal data processed but the data subject would like it to be held to establish, exercise or defend legal claims;

4.6. Transferring data to a data controller

Users may transfer the personal data processed by PowerBee to another data controller without objection from PowerBee.

For such a transfer to be technically possible, Users may ask PowerBee that it be performed directly by its data controller.

4.7. Modalities

The rights recognized to the User must be exercised in accordance with the modalities defined by Article 7.5. PowerBee shall respond to such requests for information within (1) one month.

4.8. Notification

PowerBee shall notify the User of any data that is erased or rectified in accordance with Article 4, unless such notification proves impossible or involves disproportionate efforts.

This notification shall be sent by letter or email, using the contact details provided by the User.

5. Location, retention and retention period of personal data

PowerBee retains Users’ personal data appropriately and securely in a form which enables it to be identified and made available.

The data is retained and hosted in Belgium. PowerBee provides all of the required or useful security assurances with regard to current technical standards.

Users’ personal data is retained by PowerBee for the purposes set out in Articles 2 and 3 for a period which does not exceed the timeframe needed for the realisation of the purpose of the processing, for all the purposes governed by Articles 2 and 3.

6. Liability of PowerBee – Data processor  

6.1.

PowerBee ensures that the processing of personal data is carried out in a lawful, loyal and transparent manner with regard to the User concerned. Any data processing operation performed by PowerBee shall comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, and this Privacy policy.

PowerBee shall implement all reasonable and appropriate means to ensure the confidentiality, integrity and availability of the personal data it processes. These technical and organizational measures are explained in the data protection manual which may be obtained from the contact person detailed in Article 7.5.

Technical measures include the anonymization and encryption of personal data, depending on the purpose.

Organisational measures include carrying out internal audits, in addition to audits to which PowerBee may be subject by the Belgian Authorities.

If necessary, PowerBee and the data protection officer shall carry out an impact assessment when the data processing is likely to pose a high risk for Users.     

6.2.

Users’ personal data is not sent to any third parties other than partners of PowerBee, except if:

• the data transfer is made mandatory by a law or regulation or when ordered by an administrative or judicial authority;
• the data transfer proves necessary for the supply of PowerBee’s services, or website maintenance services;
• the User has consented to such a transfer.

PowerBee shall not be held liable for the processing of Users’ personal data by partners who supply their services in their own name and shall be liable for damage caused by processing personal data contrary to the Regulation.

To the extent the processing is carried out by a partner on behalf of PowerBee, the processor shall provide sufficient assurances that appropriate technical and organisational measures have been implemented and, more generally, that the Regulation has been complied with. In particular, the processor is required to comply with the Regulation and, therefore, keep a record of processing activities.

7. Miscellaneous

7.1. Record of personal data

As a personal data controller, PowerBee keeps a register of all of its data processing activities. This register contains all of the information about the type of data processed, data subjects, potential data recipients, the purposes of the data processing and how long the data shall be retained for, as well as a general description of the technical and organisational security measures in place.  

This record is controlled by and remains the responsibility of PowerBee at all times. In addition to the information above, this record includes:

• a description of the purposes of the processing;
• a description of the categories of data subjects and categories of personal data;
• the categories of recipients to whom the personal data has been or shall be sent, including recipients in non-EU countries or international organisations;
• the deadlines for erasing various categories of data.

7.2. Entire agreement – modification of the Privacy policy

The Privacy policy contains all of the contractual provisions binding Users, without prejudice to the legal terms of the Site of which they form an integral part. The legal terms of the Site shall remain applicable for any matters that do not relate to the Users’ personal data protection. 

In addition, PowerBee reserves the right to modify the Privacy policy. Any updates are enforceable against Users once published on the Site. PowerBee undertakes to state the date on which the Privacy policy that appears on the Site was put online.

7.3. Cookies and trackers policy (analytical data)

1. A “cookie” is a set of data that the Site records temporarily or permanently on the User’s system by means of their web browser.
   The Site uses cookies in order to make browsing more effective, useful and reliable. Some of these cookies are vital for the website to function; others are designed to improve the user experience and the browsing of the Website.
   A “tracker” is a set of data collected during the browsing on the website and centralised on a partner server.
2. By accessing and using the Site, users expressly agree to the cookies and trackers utilisation policy of PowerBee.
3. The Site uses the data and related cookies according to Chapter II of this privacy policy: “Cookies Policy”, hereunder.

7.4. Contact – Information on the identity of the data controller and data protection officer

PowerBee may be contacted for any questions regarding the protection of Users’ personal data via the following:

• Mail: Anneessensplein 2A, 1000 Brussel, België
• Email: info@powerbee.energy
• Telephone: +32 4 99998303

The data controller within PowerBee is ?????.

PowerBee has also appointed a data protection officer in accordance with Article 37 of the Regulation cited above. This person may be contacted by email: legal@PowerBee.com. The data controller and data protection officer are responsible for ensuring that processing of Users’ personal data by PowerBee is monitored and complies with legal requirements.   

7.5. Data protection authority

Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, the User has the right to request additional information or lodge a complaint with the relevant data protection authority.  

The contact details for the Belgian data protection authority are as follows:

• Data Protection Authority / Gegevensbeschermingsautoriteit/ Autorité pour la protection des données
  Address: Rue de la Presse, 35, 1000 Brussels, Belgium
  Telephone: +32 2 274 48 00
  Fax: +32 2 274 48 35
  Email: commission@privacycommission.be  

Website : https://www.dataprotectionauthority.be/citizen

Chapter II COOKIE POLICY

1. What are cookies?

Cookies are small text files which can be stored on your computer or your mobile device upon your visit to websites.

The cookie contains a unique code to recognize your browser during your visit to the website (“session cookie”) or during future repeated visits (“permanent cookie”). Cookies can be installed by the server of the website you visit or by partners with whom this website collaborates. Website’s server can only read the cookies it has installed itself and has no access to other information found in your computer or mobile device. Cookies are stored in your browser directory in your computer or mobile device. A cookie usually consists of the name of the server that placed the cookie, an expiry date, and a unique encrypted code.

Important : cookies are completely harmless. They do not erase your data from your computer, alter files or software and cannot contain viruses.

2. What are cookies for?

Thanks to a cookie, our website can recognize you while preserving your anonymity. The website reads your preferences and automatically adapts to your wishes. However, this information is in no way related to your name or identity. Thus, for example, these cookies allow you to surf directly in your language, you avoid each time to complete your connection data. Obviously, they make the use of this website much faster and enjoyable.

Cookies can help you be more efficient. Have you ever posted an item in a virtual cart on an online store and returned a few days later and did you see that your item is still there? This is an example of the work of cookies.

Cookies may also be used to make the content of a website or advertisement on this site more relevant to the visitor and to adapt the website to the personal tastes and needs of the visitor.

3. What types of cookies are used?

We use different types of cookies on this website.

Necessary cookies

These cookies are indispensable for visiting our website and using certain parts of the website.

FlexoCMS.CookiePolicy

Storage of your preference for the use of cookies on the site

Duration : 1 year

FlexoCMS.FrontUICulture

Storage of the language choice. During your first visit to the website, you must choose your language (English, Dutch or French). During your next visit, you no longer have to make this choice as a cookie “language” has been stored on your device.

Duration : 1 year

FlexoCMS.SID

Storage of the session’s ID. It allows to recognize your browser during your visit to the website.

Duration : 1 year

__RequestVerificationToken

Storing an anti-falsification token (CSRF attack prevention).

This cookie is a security measure designed to protect our site from unauthorized sending of data via forms..

Session Cookies. The cookie expires automatically when the browser is closed.

Analysis Cookies

We use analysis cookies to obtain information about visitors’ use of our website (pages visited, average duration of visit, …) in order to improve the content of our website, adapt them to the wishes of visitors, and make them more user-friendly. For analyses of the use made of our websites/apps we also rely on Google Analytics (info) or Hotjar (info), which use cookies for this as well.

Google Analytics

Advertisement cookies

This website uses cookies which, based on the pages you visit on this website/app, keeps a tally of the products or services you may be interested in. Through these cookies and with the tools of the Google advertising network (Google AdWords, Google Analytics, the Google Display Network and DoubleClick) and the Facebook advertising network (Facebook, Instagram) we can show you ads on other websites that are part of these advertising networks for products and services you may be interested in. This technique is called “remarketing”. These cookies do not contain any personal data.

4. How to refuse or delete cookies ?

You can refuse the installation of cookies via your browser settings. You can remove cookies already installed on your computer or mobile device at any time.

If you want to refuse the advertisement cookies (ex.: Google, Criteo or Facebook), you can do so via the website : http://www.youronlinechoices.com/

SiIf you do not wish to receive any ads based on your surfing behavior and the remarketing cookies, such as those of Google, you can change the settings of the Google Ads Preferences Manager. Google also recommends that you install the Google Analytics Opt-out Browser Add-on.

Further information about cookies, or on how to manage/delete them, are available through the following website www.aboutcookies.org.

5. Modifications

We reserve the right to unilaterally change the cookie policy. The changes will be communicated on this website. If, after the adaptation, you continue to use this website, the adapted policy regarding cookies will apply.

This cookie policy is the second chapter of PowerBee’s privacy policy.